Mobile app SIMTricks

SIMTricks is an Android mobile application that allows you to continually monitor the cost of your mobile communications and offers you the best tariff for your profile.
The App can be installed for free now.

Simple and intuitive – get going quickly!

Your expenses can be simulated and monitored in 3 steps.

1. Install the App

Download SIMTricks for free from the Play Store. It takes less than 2 minutes to install.

2. Select your plan

Select your tariff plan and
let your smartphone make the calculations.

3. Compare!

View your invoices in detail, compare with other tariffs and see how much you can save.

Need help?

The user guide is available here and a list of frequently asked questions.

Help

User guide & FAQs

SIMTricks is an Android mobile application that enables users to permanently monitor their mobile communications expenditure.

CHECK YOUR COMMUNICATIONS EXPENDITURE USING THE INVOICE SIMULATOR!

The SIMTricks invoice simulator calculates the cost of each transmission (call, SMS, mobile Internet, etc.) made from your Android smartphone by applying the tariff plan that you downloaded to your device. As the operation is carried out on your mobile phone, the “SIMTricks invoice simulator” does not need to be connected to the Internet and you can monitor your transmissions expenditure in real time.

FIND OUT WHICH TARIFF PLAN WILL SAVE YOU THE MOST MONEY!

Using the SIMTricks best tariff detector, you can compare the cost of the transmissions recorded on your mobile phone with the amount that you would have paid if you had opted for another tariff plan.
Once requested, the calculation of alternative offers only takes a few seconds. The results are shown on your mobile device in a detailed, ergonomic table, identifying the differences between your current tariff plan and alternative proposals. The SIMTricks best plan detector needs an Internet connection.

DOWNLOAD AND INSTALL THE APPLICATION

Download and install the application from the page available on the GOOGLE PLAY store.
After installation, the application will appear in the list of applications available on your smartphone. It is identified by the following icon:

The first time it is used, SIMTricks will ask you to choose a tariff. Please refer to the chapter entitled “Choose your tariff” to download the tariff that will be used by the invoice simulator.

This operation requires an Internet connection.

CHOOSE YOUR OPERATOR

Touch the arrow in the Operator section of the screen. All of the operators available in SIMTricks for your country will appear in the drop-down menu.

Tap the name of the operator you want to select.

SELECT THE RATE PLAN FAMILY

Tap the arrow in the rate plan family section of the screen.

The list of rate plan families available for the operator selected during the preceding step is displayed on the screen.

Tap the name of the rate plan family you wish to select.

SELECT YOUR TARIFF

Tap the arrow in the Tariff section of the screen, the list of tariffs associated with the rate plan family selected in the previous step is displayed on the screen.

Tap the name of the tariff you want to download.

CHOOSE YOUR OPTIONS

Some tariffs allow for the addition of options.

TO CHOOSE AN OPTION:

  • Tap the “New Option” button
  • Tap the arrow in the Options section of the screen.
  • The list of options available for the tariff chosen during the previous step is displayed on the screen.
  • Select the option you want to add to the tariff.
  • To choose several options, repeat these steps as many times as necessary.

TO DELETE AN OPTION:

  • Tap the cross on the right of the option.

SPECIFY THE DAY YOUR INVOICE IS CREATED

You can find this information on the invoice you receive from your operator. Note that this is not the date on which your invoice is sent but the date on which it is created.

Choose the day of the month on which your invoice is created by sliding the cursor to the left or right.

EMAIL (OPTIONAL)

You can specify an e-mail address to be used by the SIMTricks support team for sending further communications.

DOWNLOAD THE TARIFF YOU HAVE CHOSEN

Tap the “Done” button to download the tariff chosen.

A circle appears in the bottom of the screen and remains there while downloading continues.

THE FIRST TIME YOU USE THE APPLICATION

The first time you use the application, SIMTricks will ask you to choose a tariff. Once this tariff is downloaded, the application automatically calculates the cost of all of the events recorded in your smartphone history.

Calculation is indicated by the circle that appears at the top of the screen and which remains there as long as events are being processed.
IMPORTANT TO NOTE:

As the first calculation is based on the data history stored in your mobile phone, please note that:

  • Some events may not be imported into the application because they have been deleted from the phone history before the initial installation of SIMTricks.
  • Some events are wrongly invoiced or appear in the calls report by mistake because the data stored in the history is insufficient and this means the call cannot be invoiced correctly.
  • Mobile Internet connections preceding the installation of SIMTricks are not imported as they are not recorded in the phone’s history.

However, all calls, SMS, MMS and mobile Internet connections made on the phone after SIMTricks is installed are saved in the application’s database and saved on the mobile phone.

AFTER A CHANGE OF TARIFF

When a new tariff is downloaded, the application automatically recalculates the cost of all of the events present in the SIMTricks database.

DEFERRED CALCULATION

Deferred calculation calculates the cost of events in the background. It runs every 60 minutes. The calculation frequency can be changed from the “Settings” screen.

MANUAL ACTUATION OF THE CALCULATION

If you want to know the cost of an event that you have just finished, you can force the immediate processing of this event rather than wait for the next cycle of deferred calculation, by pressing on the icon below.

This icon appears at the top of the main SIMTricks screen.

"SUMMARY"

The “SUMMARY” screen shows:

  • The estimated amount of your current invoice for the period in progress.
  • The number of minutes, the number of SMS, the volume of mobile Internet or any other element included in the monthly fee.
  • The number of units remaining for the current period.

When you press on the total amount, you can display your costs broken down into the amount of your network subscription and additional traffic charges.

"PER MONTH"

This report sets out the events grouped per invoicing period and per type of call.

Invoicing period

The invoicing period is shown at the top of the report. It is defined in accordance with the invoicing date selected when downloading the tariff.
The arrows to the left and right of the period can be used to navigate between the different periods known in SIMTricks.
You can also access a specific period directly by touching the period zone at the top of the screen and selecting the period of your choice from the list that appears.

Events groups

The events are grouped per type of calls and are sorted in descending order of cost.

Network subscription

This line indicates the monthly fee for the network subscription downloaded to the phone.

The details of an event group

When you press on a group of events, the application displays details of the events included in this group.

"BY DAY"

This report sets forth the events performed on a specific date.

The date

The date is displayed at the top of the report.
The arrows to the left and right of the date can be used to navigate between the different dates known in SIMTricks.

Events details

All events are displayed for the date selected. They are sorted in decreasing order of time. The last events are displayed at the top of the report.

Direct access to the events perfomed on a specific date

You can access the events performed on a specific date directly by pressing on the date shown at the top of the “By day” menu.
Select the day, the month and the year, then press “Define” to display all of the events recorded in the SIMTricks database for the date chosen.



HOW DO YOU ACCESS THE INVOICE SIMULATOR MENU?

You access the SIMTricks menu by clicking your telephone’s menu key.

The menu access icon may vary depending on the model of phone. The following illustrations show two different examples of icons used to access the menu.

This icon is generally found on the left or right of the HOME button located at the bottom of your phone.

This icon is generally found at the top and on the right of your telephone screen.

When you press your phone’s “menu” key, the following menu appears on the screen.

CHANGE MY TARIFF

This menu item gives you the option of changing the tariff downloaded in SIMTricks. You need an Internet connection to change the tariff.

SETTINGS

Rate events every

This setting can be used to change the frequency of deferred calculation. The calculation frequencies available are:

  • Hourly (default value)
  • Every 3 hours
  • Every 6 hours
  • Every 12 hours

To find out more about deferred calculation, please consult the “Deferred calculation” section of the chapter entitled “Events Calculation”

VAT

You can decide whether or not to include VAT in the values displayed on screen (monthly fee, cost of events) by activating or deactivating this option.
VAT is included by default in events details.
When you decide not to include VAT in the call details, the total amount of VAT is calculated on a separate line that appears at the bottom of SIMTricks reports.

RE-ALLOCATED NUMBERS

This list shows you the numbers that have been re-allocated to an operator other than the one automatically detected by SIMTricks.

MOST CALLED

This report shows the most frequently called numbers for the period indicated at the top of the screen. They are sorted in decreasing order of the total duration of the calls.

The arrows to the left and right of the period can be used to navigate between the different periods known in SIMTricks.

You can also access a specific period directly by tapping the period zone at the top of the screen and selecting the period of your choice from the list that appears.

HELP

This menu item redirects you to help. .

ABOUT

This screen tells you which version of SIMTricks is installed on your mobile phone.

ACCESSING THE BEST TARIFFS DETECTOR

The best tariffs detector is accessed by tapping the icon below that appears at the top of the SIMTricks screen.

SELECTING SETTINGS

When you access SIMTricks’ best tariffs detector, the application ask you to select the settings that are taken into account to calculate the amount that you would have paid if you had opted for another tariff.

Use traffic of

This setting defines the periods of traffic known in SIMTricks that should be taken into account in the calculation.
The periods are defined in accordance with the invoicing date selected when downloading the tariff. The periods proposed in this screen may vary in accordance with the number of events known in the SIMTricks database.

ACTUATING THE BEST TARIFFS CALCULATOR

The best tariffs calculation is actuated by tapping "Find My Best Plan". At this time, you must have access to an Internet connection (Wi-Fi or mobile).

THE RESULTS OF THE BEST TARIFFS DETECTOR

The global report
A few seconds after actuating the search for alternative offers, the best tariffs detector presents you with a global report of the alternative commercial offers, as well as the monthly savings you could have if you opted for this tariff.
The alternative tariffs are sorted by monthly amount of savings.
Tariffs that do not offer savings are not shown in this report.

Global report

Calculation details
You can consult the details of the savings calculated by the best tariffs detector by tapping a line of the global report.
This detailed report shows the differences between your current tariff (which you downloaded in the invoice simulator) and the alternative tariff offered by the best tariff detector.

Detailed report

The period that appears in the description indicates the tariff’s date of entry onto the market.

To identify the version of tariff you need to choose:

  • Select your operator.
  • Choose the family corresponding to your tariff.
  • First, make a selection on the basis of the monthly fee of your network subscription.
  • Remember the period around which you signed up for this subscription
  • Identify whether you enjoy special terms under a loyalty scheme

If for example:

  • Your network subscription forms part of the Dolfin family
  • The monthly fee for this subscription is €20
  • You signed up for this subscription in September 2013.
  • You have no loyalty scheme advantage

You should probably select the tariff that was applied at this time.

  • Dauphin 20 (May 2013)

If you cannot find the tariff you signed up for, you can inform the SIMTricks support team about this by pressing the “Not found” button.
This gives you access to the “Send feedback” screen.
You need to give your email address to send a message to the SIMTricks support team.

In the case of national calls, SMS and MMS, SIMTricks determines the recipient’s operator depending on the number dialled (For example, Mobistar for all numbers beginning 32495).
You can, however, re-allocate a Belgian number to a different operator from the one automatically allocated by SIMTricks by proceeding as follows:

  • In the “By Day” report, find a call to the number that you want to re-allocate to another operator.
  • Tap the call details until the “Allocate this number to” window appears on the screen.
  • Select the operator to which you want to re-allocate this number.
  • Once you have chosen the operator, SIMTricks immediately recalculates all of the events associated with this number and reassigns them to the new operator chosen.

In the above report, the call made to Jean-Mark Jourdan on 30 January at 19:49 is allocated to Mobistar as the number begins with 32495.

Tap call details until the “Allocate this number to” window appears on the screen and choose to allocate this number to Belgacom Mobile.

Once you have chosen the operator, SIMTricks immediately recalculates all of the events associated with this number and reassigns them to Proximus.

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